Saga Holidays - Trade Special Interest Holidays 2017-18
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A few other details Insurance policy Because it's important to be adequately insured when you travel abroad, we offer optional comprehensive travel insurance, provided by Cigna Insurance Services (Europe) Limited, and additional cancellation rights with all our overseas holidays, including the Channel Islands, Northern Ireland, Republic of Ireland, the Isles of Scilly, the Isle of Man and river and ocean cruises. If you have your own insurance, we will offer you the holiday at a lower price. For holidays in mainland Britain, if you have to cancel your holiday because of illness or death of you or a member of your party, we will refund all your holiday payments except for a handling fee of 60 per person, provided we receive a valid medical certificate. If you purchase the UK optional travel insurance, provided by Cigna Insurance Services (Europe) Limited, we will also include the additional cancellation rights. If you are suffering from, or in the last 12 months have suffered from, an illness that has required treatment from a doctor, you must advise us and we will confirm whether you can be covered under this insurance. A full summary of the optional travel insurance will be provided with your booking confirmation. Cover is available to UK residents only and subject to medical screening. Terms and conditions apply. Travel solo with confidence More than a fifth of our customers are solo travellers so we make sure we offer single rooms at no extra cost on as many hotel stays and tours as possible. For periods when there is no single supplement to pay, hotels have given us a set number of rooms; once these have been booked we may still be able to offer single rooms but there will probably be a supplement to pay. Therefore it's always best to book early to be in with the best chance of securing a room at no extra cost. Born Free Foundation We strongly believe that animals should be treated fairly within the tourism industry and we are delighted to be working with The Born Free Foundation, a charity that works internationally to protect wild animals and threatened species, in order to carry out a review of all of our animal attractions. All animal attractions that do not meet the animal welfare standards outlined by the Born Free Foundation will be removed from our holidays or modified accordingly. Stay longer and see more Why not make the most of your holiday by taking advantage of one of our great-value extensions? Look out for these opportunities on the holiday pages. A note about fitness Many of our Special Interest holidays will involve a fair amount of walking with steps, steep gradients and uneven paths. A reasonable degree of fitness is therefore required to enjoy these holidays fully. Your VIP door-to-door travel service included on selected holidays On selected holidays you can take advantage of our complimentary travel package, which includes a return chauffeur service from your home to your international airport, return chauffeur service to your local airport for an included domestic flight to your main departure airport, standard class rail travel from your local station to your departure airport, or complimentary parking at the airport if you'd prefer to drive yourself. Included economy class domestic flights are subject to availability in our designated booking class. If this is not available at the time of booking, we'll advise you of the additional flight supplement. Depending on the time of your domestic or international flight you may need overnight accommodation, which will be at your own additional cost. Our VIP door-to-door travel service is available to anyone in mainland England, Scotland, Wales, Northern Ireland, the Isle of Wight and Channel Islands. We're not currently able to offer the service to those in the Scottish islands, Isle of Man, Sark or the Isles of Scilly. For European tours departing from February 1, 2018 your address must be within 75 miles of your departure point. Saga reserves the right to select the most appropriate form of transport and/or domestic airport for your journey. You could be sharing the journey with up to three (or very occasionally five) other Saga passengers in one of our larger MPVs. Alternatively you can choose to have the vehicle for just you and your travelling companions at a price of 1.85 a mile. A minimum charge of 45 each way applies to journeys less than 28 miles. To find out more, call FREE on 0800 300 600. The right to refuse the chauffeur service is at our discretion. A note about our River Cruises At some of the more popular ports you may find your ship berths alongside other river cruise ships, which means the views from the windows can become obscured and you may have to walk through other ships to reach the riverbank. On rare occasions the berth will be located on the outskirts of town, a decision which is beyond our control and often made by the river authorities at that port. The weather can affect river levels and sometimes this impacts on an itinerary. In the unlikely event of this happening we will do our utmost to ensure the cruise remains as close to its original itinerary as possible or we will offer a suitable alternative if necessary. It is also sometimes necessary to close the outside deck when cruising through sections of river with very low bridges for safety reasons. Our thoughtful touches When you travel with Saga you can look forward to some fantastic excursions, which are often included in the price, plus a host of activities and entertainment tailored to Saga guests. As you would expect, these are an example of what may be available and are subject to demand you'll receive full details when you arrive. At all accommodation we request rooms on the ground floor or first floor if there's no lift, and we make sure that heating, air conditioning or ceiling fans are a feature where necessary. All bedrooms will have a private bath or shower and wc as a minimum. Please note: Check-in is usually from 2pm and at most hotels you will need to check out by 11am. Fly from an airport near you LOCAL FLIGHTS Discounts and benefits for Saga Platinum credit card holders The Saga Platinum credit card includes a number of great features as standard some make it particularly beneficial when it comes to planning and going on holidays. Well suited to a Saga holiday l On many holidays there may be flights from local airports to your destination. If this is not an option you may be able to fly from a local airport to your UK international departure airport instead. A note about special offers The offers in this brochure supersede any previously advertised offers and cannot be combined. Saga reserves the right to reduce, withdraw or extend offers at any time without notice. While on your Saga holiday, certain hotels offer a discount on incidentals charged to your room when you use your Saga Platinum credit card to settle your bill. These include items such as food, drinks, telephone calls and laundry. Please see the individual holiday pages for the specific discounts. Q is for quality As accommodation ratings vary from country to country, we show both the local star rating of a property and our own Q-rating based on the variety of food, facilities and standard of rooms, with QQQQQ representing the finest. Likewise, our river cruise ships are also rated up to a maximum of hhhhh. The Representative APR on the Saga Platinum Credit Card is 11.9% APR (variable). For more information on the Saga Platinum credit card please see the Essential information pages. We are unable to include the environmental contribution tax for Malta, Majorca, Minorca and Ibiza: this has to be paid locally by guests. 70