Saga Holidays - River Cruise Collection Aug 2019-Nov 2020 TRADE
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A few other details Your included VIP door-to-door travel service Our complimentary travel package includes a return chauffeur service from your home to your international airport, return chauffeur service to your local airport for an included domestic flight to your main departure airport, return chauffeur service to your UK departure point (such as a Eurostar terminal), standard class rail travel from your local station to your UK departure point, or complimentary parking at the airport if you'd prefer to drive yourself. Included economy class domestic flights are subject to availability in our designated booking class. If this is not available at the time of booking, we'll advise you of the additional flight supplement. Depending on the time of your domestic or international flight you may need overnight accommodation, which will be at your own additional cost. Our VIP door-to-door travel service is available to anyone in mainland England, Scotland, Wales, Northern Ireland, the Isle of Wight and Channel Islands. We're not currently able to offer the service to those in the Scottish islands, Isle of Man, Sark or the Isles of Scilly. Saga reserves the right to select the most appropriate form of transport and/or domestic airport for your journey. You could be sharing the journey with up to three (or very occasionally five) other Saga passengers in one of our larger MPVs. Alternatively, you can choose to have the vehicle for just you and your travelling companions at a price of 1.85 a mile. A minimum charge of 52 each way applies to journeys less than 28 miles. The right to refuse the chauffeur service is at our discretion. The VIP door-to-door travel service operates in the UK only. Our Brexit Promise Book any holiday by August 31, 2019 and we guarantee the price of your holiday will not be increased once booked (unless you amend your booking). This is a limited-time guarantee that supersedes any conflicting price terms in Saga's booking conditions relating to Brexit. This offer applies to new bookings only. We reserve the right to amend all offers at any time without notice. Animal welfare We strongly believe animals should be treated fairly within the tourism industry. As ABTA members, we have a duty of care to ensure that the excursions we offer to our customers meet the Animal Welfare guidelines supplied by ABTA. These guidelines include not supporting activities that involve unnatural behaviour, or those that could be perceived as unacceptable or discouraged practices. We regularly review on-going excursions that involve animals, along with any feedback from customers and outside sources. A note about special offers The offers in this brochure supersede any previously advertised offers and cannot be combined. Saga reserves the right to reduce, withdraw or extend offers at any time without notice. Group sizes On river cruise departures which are exclusive to Saga guests, the group size will generally be between about 40 and 140 guests depending on the size of the ship. On river cruise departures where Saga guests will be travelling with other guests, the group size could vary from very low numbers up to about 100 guests depending on the size of the ship and the itinerary. Please note: The excursions we include as part of your holiday will be operated in English either by an English-speaking guide or, where necessary, through headsets. Changes to the itinerary Some itineraries also operate in reverse order. Where this is the case we indicate it on the holiday pages and our Travel Consultants will be able to give you further details. As you would expect, the excursions and entertainment are an example of what may be available and are subject to demand your Cruise Host or Assistant will give you full details during your cruise. The weather can affect river levels and sometimes this impacts on an itinerary. In the unlikely event of this happening we will do our utmost to ensure the cruise remains as close to its original itinerary as possible or we will offer a suitable alternative if necessary. It is also sometimes necessary to close the outside deck when cruising through sections of river with very low bridges for safety reasons. Our included return UK travel service Get your holiday off to a perfect start with our return UK travel service taking you from your local rail or bus station to your departure airport or station. Alternatively, you can enjoy free car parking at the airport. Choose from: Rail We include standard class rail travel from your local station to your port, airport or station. We'll make seat reservations for you on major routes, subject to rail company restrictions, and if your journey takes you through London, your ticket will include travel by London Underground between mainline stations. Or, if you prefer, you can book our cross-London car service which, for an extra charge of just 7 per person each way, will ensure that a driver meets you at your arrival station and takes you across the capital to your mainline station. Coach We'll arrange travel by National Express coach from a bus station near you to the one serving your airport or station. Or free parking for your car, if you prefer to drive You can take advantage of free off-airport parking if you choose to drive yourself to the airport, or we can arrange parking close to the Eurotunnel terminal in Folkestone. Unfortunately we are unable to arrange parking at the Eurostar terminals. Insurance policy Because it's important to be adequately insured when you travel abroad, we offer optional comprehensive travel insurance, underwritten by Great Lakes Insurance SE, UK Branch, and additional cancellation rights with all our overseas holidays, including the Channel Islands, Northern Ireland, Republic of Ireland, the Isles of Scilly, the Isle of Man and river and ocean cruises. If you have your own insurance, we will offer you the holiday at a lower price. For holidays in mainland Britain, if you have to cancel your holiday because of illness or death of you or a member of your party, we will refund all your holiday payments except for a handling fee of 60 per person, provided we receive a valid medical certificate. If you purchase the UK optional travel insurance, underwritten by Great Lakes Insurance SE, UK Branch, we will also include the additional cancellation rights. If you are suffering from, or in the last 12 months have suffered from, an illness that has required treatment from a doctor, you must advise us and we will confirm whether you can be covered under this insurance. A full summary of the optional travel insurance will be provided with your booking confirmation. Cover is available to UK residents only and subject to medical screening. Terms and conditions apply. A note about berthing At some of the more popular ports you may find your ship berths alongside other river cruise ships, which means the views from the windows can become obscured and you may have to walk through other ships to reach the riverbank. On rare occasions the berth will be located on the outskirts of town, a decision which is beyond our control and often made by the river authorities at that port. Quality ratings vary considerably from country to country, so we apply our own reliable h ratings, based on the variety of food, facilities and standard of cabins, with hhhhh representing the finest. h ratings are highlighted on each cruise page. Similarly, we give hotel accommodation our Q rating, with QQQQQ representing the finest. Free Wi-Fi on all ships Free Wi-Fi is included on all ships. However, the signal can be intermittent due to the moving nature of the ships, and there may be times when it is not available. In some cases the Wi-Fi signal is only available in the public areas of the ship and not in your cabin. Transfers On some occasions, due to the location of the river ports to the airports, a longer coach transfer is necessary. 158 APRIL 2019 NHL-AP6031 + VIP TRADE Quality grading you can trust